Know what's on the property
Keep each assembly's type, size, serial and water utility together, alongside the water heaters and boilers you service.

Plumbing
Water heaters, boilers and backflow assemblies on the property. Then the readings, repairs and test results from every visit.
No card to apply. Paid pilot access by invitation.
Keep each assembly's type, size, serial and water utility together, alongside the water heaters and boilers you service.

Initial test, repairs by component, then the final test. A failed check stays on the record next to the pass.

Service visits record findings, repairs and the reading that verified each one.

Product preview · Fictional records
Straight answers
The Missouri state backflow test report (form 780-0804) and WaterOne's test report are filled from the saved test, on their own layouts. KC Water, the BPU in Kansas City, Kansas, and utilities that take reports through an online portal get a work sheet of the fields they ask for, marked as not their form, so the tester can enter it where the utility wants it. Each issued report keeps the form edition it was issued on, so a later form revision never rewrites one you already filed.
No. The readings are the tester's own measurements and pass or fail is the tester's own call, as every form requires. A failed test keeps its readings, each repair lists the component and the parts used, and the final test after repair sits beside the initial one. The next due date comes from the passing test, and the backflow due list shows every assembly coming up.
Water heaters, boilers, softeners, well pumps and sump pumps each offer the readings that equipment takes: water pressure, gas pressures, flue temperature and carbon monoxide on a heater, supply and return temperatures on a boiler, hardness in and out on a softener. Findings are numbered, each repair names the findings it fixes, and each verification names the repair it proves. The customer's report follows the same order.
Yes. Register the line, then record observations with PACP defect codes, the grades your certified inspector assigns, distances, and a linked or uploaded video. Observations and locates export as a spreadsheet. It is not a NASSCO exchange database, so a city that requires one still needs it from NASSCO-certified software.
The whole job. Scheduling and dispatch, permits and inspections, estimates, parts from inventory, invoices and payments, the customer portal and the crew app, all on the same property record. Freeze-prone spots and main shutoffs live in the register too, so a cold snap starts with a list. Every part of it works in English or Spanish, set per person for your team and per customer for their documents.
Bring your customer and property list and the assemblies you test each year. We will confirm which records can be imported and which need assisted setup, set up your testers' certifications and test kits, then walk one test through from the job to the utility's form.