Pay for the whole workflow, not a pile of disconnected features.

Essentials includes 3 seats, then $19 per extra seat each month. Growth includes 8, then $15. Enterprise includes 20, then $13. Every active team member counts, including read-only members; customer portal logins are free. Solo is a one-person plan with a hard cap. Annual Solo, Essentials and Growth charge ten monthly equivalents; Enterprise is quoted annually at twelve.

Solo includes the core one-person workflow: customers, schedule, jobs, field work, leads, estimates, invoices, payments, expenses, Reports, Notifications, QuickBooks Online sync, the customer portal, and the crew mobile app. AI is not in the base Solo plan. Signal and every other AI feature need the $19/month Solo AI add-on. Team administration, recurring work, inventory and fleet, campaigns, and custom modules need a team plan.

Nothing, right away. Inviting a worker is never blocked and never charges you that day. The new seat count takes effect on your next invoice, and we tell the account owner when a change moves the bill instead of letting them find it there. Deactivating someone works the same way in reverse, dropping off the count at the next invoice.

Yes. Describe what the course should cover and what a worker should be able to do afterwards, and Spanstead drafts the whole thing: the lesson cards and the multiple-choice questions that go with them. It writes against your own business, so the examples use the services and equipment your crews actually work with. The draft opens in the course builder for you to read, edit, and publish. Nothing reaches a worker until you publish it, because a published course becomes part of their permanent training record. You can also ask it to shorten a course, add depth, use plainer language, or make the questions harder. Drafting uses AI credits from your monthly allowance, and it is part of Learning & Compliance.

Apply for early access and tell us about your business. We review fit, agree on a supported workflow and monthly plan, and arrange onboarding personally. Applying does not create an account or charge you. Pilot access is paid and by invitation; scope and billing are agreed before enrollment.

Essentials includes People Core: worker records, org chart, timecards, leave, holidays, accruals, availability, and scheduling eligibility. Growth adds Advanced HR for hiring, onboarding, credentials, policies, safety, performance, employee relations, and workforce insights. Learning & Compliance is $99 per organization per month on Essentials or Growth and included with Enterprise.

New authoring, assignments, attempts, acknowledgments, reminders, renewals, and automation stop. Everything already there — courses, versions, assignments, attempts, completion evidence, and reports — stays available to read as historical evidence.

Yes. You cancel it yourself, online, in the portal. No phone call and no retention interview. Cancellation takes effect at the end of your current paid period, and service, data, and logins stay available until then.

Cancel within 30 days of your first ever charge and your subscription ends immediately, with money back, capped at one month's fee. On a monthly plan that is a full refund. On annual paid upfront, it is the full charge minus one month at the standard monthly rate, for the service you actually used. After 30 days, fees are non-refundable.

Yes. It is the one tier sold only as an annual commitment, billed by ACH bank transfer rather than card. Essentials and Growth are available month-to-month or annual, by card.

No. Customer portal logins are free and unlimited on every tier and never count toward your billed seats.